Introduction
NexVox AI Solutions Limited ("NexVox AI", "we", "us") is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with Uganda's Data Protection and Privacy Act 2019, the General Data Protection Regulation (GDPR), and other applicable data protection laws.
Information We Collect
- Contact information: name, email address, phone number, organisation
- Usage data: how you interact with our website and services
- Voice data: recordings processed through our voice AI platforms (with explicit consent)
- Technical data: IP address, browser type, device information
How We Use Your Information
We use your information to provide and improve our services, respond to inquiries, process transactions, send relevant communications, and comply with legal obligations. We do not sell your personal data to third parties.
Data Storage and Security
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including access controls, regular audits, and incident response procedures. Data processing occurs within Africa wherever possible.
Your Rights
You have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at info@nexvoxai.com.
Contact
NexVox AI Solutions Limited
Kampala, Uganda
info@nexvoxai.com | +256 786 569 719