Our Commitment
NexVox AI is committed to the highest standards of data protection. We process personal data in compliance with Uganda's Data Protection and Privacy Act 2019, Kenya's Data Protection Act 2019, Nigeria's Nigeria Data Protection Regulation (NDPR), and the EU General Data Protection Regulation (GDPR) where applicable.
Data Processing Principles
- Lawfulness & Transparency: We process data only with a lawful basis and inform you of how your data is used
- Purpose Limitation: Data is collected for specific, explicit purposes and not processed further in an incompatible manner
- Data Minimisation: We collect only the data necessary for the stated purpose
- Accuracy: We take reasonable steps to ensure personal data is accurate and up to date
- Storage Limitation: Data is retained only as long as necessary for the purpose it was collected
- Security: We implement appropriate technical and organisational measures to protect your data
Data Residency
We prioritise storing and processing data within Africa. Where data must be transferred outside the continent, we ensure adequate protections are in place through standard contractual clauses or equivalent safeguards.
Voice Data
Voice recordings processed through our AI systems are handled with explicit consent. Recordings are encrypted, processed for the stated purpose only, and deleted according to our retention schedule unless you request otherwise.
Data Protection Officer
For data protection inquiries, contact our team at info@nexvoxai.com.